Last updated: March 2026
We collect information you provide when creating an account (email address, display name) and data generated through your use of the service (conversation history, companion configurations, usage patterns). We also collect basic technical data such as device type and browser information for service improvement.
Your data is used to provide and improve the Aura service, personalize your companion experience, process payments, send essential service communications, and ensure platform safety. We do not sell your personal data to third parties.
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. Conversation data is stored securely and access is restricted to authorized systems. We regularly review and update our security practices.
We use trusted third-party services for authentication (Supabase), hosting (Vercel), AI processing, and payment processing. These providers have their own privacy policies and are contractually obligated to protect your data. We only share the minimum data necessary for these services to function.
You have the right to access, correct, or delete your personal data at any time. You can export your conversation history or request complete account deletion by contacting us. We will respond to data requests within 30 days.
We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising pixels. Analytics data is collected in aggregate and cannot be used to identify individual users.
We may update this privacy policy from time to time. We will notify you of any significant changes via email or in-app notification. Continued use of the service after changes constitutes acceptance.
For privacy-related questions or data requests, contact us at privacy@elefly.tech